Privacy Policy

1. Information We Collect

CraftN Inc. collects information required to operate our AI automation platform, including business registration data, customer phone numbers for message routing, and webhook event payloads.

2. How Data is Used

Customer interaction transcripts are used strictly to process orders, generate real-time AI responses, and provide analytics on your merchant dashboard. We do not sell or train public models on your private customer transcripts.

3. Data Security & Encryption

All data is transmitted via TLS 1.3 encryption and stored in SOC2 compliant databases. Authentication token credentials are securely stored.

4. Contact Privacy Officer

For data removal requests or privacy inquiries, contact our Data Privacy Officer directly at flow0craft@gmail.com.