The AI employee
that never sleeps.

Deploy a 24/7 AI agent in minutes that handles calls, WhatsApp DMs, and orders—syncing everything directly to your dashboard.

✦ Answers WhatsApp messages instantly
✦ Handles phone calls 24/7
✦ Takes orders in any language
✦ Syncs data to your dashboard
✦ Resolves 94% of queries autonomously
✦ Scales without hiring
94%
AI Resolution Rate
<2s
Avg Response Time
10+
Native Languages
Intelligent Workflow

Autopilot for your customer ops

CraftN doesn't just reply—it understands intent, extracts data, and takes action in real-time.

Live AI Pipeline Simulation
Lat: 180ms · Autopilot Active
💬 "2x Burger & Coke"
WhatsApp Webhook
Trigger: Inbound Message
StatusListening...
CraftN Brain
AI NLP & Intent Extractor
StatusIdle
Shopify Order
Action: Create Fulfillment
StatusIdle
Stripe Payment
Action: Send Checkout Link
StatusIdle
Step 01Active

Omnichannel Ingestion

Plug into WhatsApp, Instagram, and Twilio Voice. CraftN listens to all channels simultaneously without missing a beat.

Step 02

Deep Contextual AI

Our NLP engine extracts context, sentiment, and structured order details even from messy, informal natural language.

Step 03

Real-time Synchronization

Structured data is instantly pushed to your dashboard, POS system, or external tools via webhooks.

Developer First

Integrate with 3 lines of code.

Stop wrestling with complex bot builders and legacy webhook spaghetti. CraftN provides a beautiful, typed SDK that lets you deploy AI agents programmatically.

  • ✓ Full TypeScript support with strict typings
  • ✓ REST API and GraphQL endpoints available
  • ✓ Webhooks for real-time event streaming
  • ✓ Enterprise-grade SOC2 compliant infrastructure
Read the Documentation
agent.ts
import { CraftN } from '@craftn/sdk';

// Initialize the client
const ai = new CraftN({
apiKey: process.env.CRAFTN_API_KEY,
environment: 'production'
});

// Deploy an agent on WhatsApp & Voice
await ai.agents.deploy({
name: 'OrderTaker_v2',
channels: ['whatsapp', 'twilio'],
systemPrompt: 'You are a polite restaurant assistant...',
webhooks: {
onOrderPlaced: 'https://api.myrestaurant.com/webhook'
}
});

console.log('🚀 Agent is live and handling customers!');
Live Interactive Sandbox

Try CraftN Live in Action

Test our live AI agent directly on WhatsApp or explore our live merchant dashboard sandbox hands-on.

Live WhatsApp Bot Online
Official WhatsApp API

💬 Chat Live on WhatsApp

Test CraftN in real-time. Send a WhatsApp message to our live AI agent to test automated order taking, customer support, and instant responses.

+91 91881 26174
Launch Live WhatsApp Chat →
⚡ Instant Access
Live Merchant Portal

📊 Try Dashboard Live

Step inside the CraftN merchant dashboard. Explore real-time order feeds, AI transcript logs, customer CRM profiles, and live analytics.

Live Order Streams & Conversation Logs
Open Live Dashboard Sandbox →

Everything You Need to Scale

Powerful tools designed to replace manual support and order taking with flawless, uninterrupted automation.

Omnichannel Voice & Text

One central AI brain handling phone calls, WhatsApp messages, and web chat simultaneously.

Native Multi-Language

Automatically detects language and replies fluently in English, Hindi, Malayalam, and more.

Smart Escalation

Knows exactly when it’s confused and gracefully hands off the conversation to a human manager.

Real-time Analytics

Monitor conversations, conversion rates, and AI performance from a beautiful live dashboard.

Custom Instructions

Give your AI a custom prompt and persona to match your brand's unique voice.

API & Webhooks

Push data directly into your existing CRM, POS system, or Google Sheets with zero delay.

Proven Impact · 4.9/5 CSAT Rating

Trusted by scaling businesses

See how top brands automate customer conversations, boost order throughput, and eliminate manual support bottlenecks.

50M+
Messages Processed
99.2%
Intent Accuracy
< 1.2s
Response Speed
4.9 / 5
Avg Customer CSAT
95% Auto-ResolvedE-Commerce & Delivery

“CraftN replaced our entire night-shift support team. The AI handles 95% of our late-night WhatsApp orders flawlessly without human intervention.”

SJ
Sarah Jenkins
VP of Operations · QuickBite Foods
+18% Revenue GrowthHospitality & Dining

“We used to miss 30% of incoming phone orders during peak dinner hours. With CraftN's AI voice agent, our pickup rate is 100% and sales jumped immediately.”

RS
Rahul Sharma
Founder & CEO · Spice Route Global
4 Languages NativeOmnichannel Commerce

“The multi-language support is unreal. Our AI agent seamlessly switches between English, Hindi, and Malayalam based on customer preferences in real-time.”

AK
Arun Kumar
Chief Operating Officer · Kochi Retail Group

Ready to hire your AI employee?

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