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Terms of Service

Last updated: September 12, 2026

1. Service Usage

By accessing CraftN platforms and APIs, you agree to comply with WhatsApp Business policies and local telecommunication regulations regarding automated customer messaging.

2. Account Responsibility

Merchants are responsible for maintaining secret API key credentials and managing human escalation handlers for complex customer queries.

3. Contact Legal

For legal inquiries or enterprise service level agreements (SLAs), contact flow0craft@gmail.com.