Real-time Webhook Events

CraftN dispatches signed HTTP POST payloads whenever AI events occur (e.g. order placed, human escalation, message received).

order.placed

Dispatched when the AI extracts a verified order with items and customer contact details.

{
  "event": "order.placed",
  "business_id": "biz_123456",
  "customer": { "name": "Sarah J.", "phone": "+919876543210" },
  "items": [{ "name": "Classic Burger", "qty": 2, "price": 350 }],
  "total": 700,
  "timestamp": "2026-09-12T12:00:00Z"
}

conversation.escalated

Dispatched when the AI encounters a complex query requiring human intervention.

Need webhook support? Contact engineering at flow0craft@gmail.com